shipping & returns
see a Nicole Ann painting on your wall
upload a photo, set a quick reference, and we’ll show the art true-to-size.
a straight-on photo works best. natural light is a bonus.
- on the preview, drag a line across something you know the width of (like your couch).
- enter that real-world width below and hit “set scale”.
draw your reference line on the wall photo first.
Shipping
Where do you ship?
Shipping is available everywhere in the United States.
How long does an order take to arrive?
Shipping time varies per item.
Art prints typically ship within 2-7 business days.
Hand-painted items may take longer to ship due to their fragile nature.
Shipping on custom orders will vary.
What do I do if I don’t receive my order?
Tracking on all orders is provided upon shipping. If your item gets lost in transit, feel free to reach out for assistance via email - contact@artbynicoleann.com
Returns
Are any items eligible for return?
Since each item is custom made, returns are not accepted. If there is an issue with your order or you received the wrong item, please reach out via email with a photo of the issue for assistance - contact@artbynicoleann.com
